Archive for October, 2005

Google Expected to Target Phone Search

What’s the next big killer app from search companies? Quickly and easily searching telephone calls for a particular word or phrase—in essence, to Google your calls—is a likely candidate. And it isn’t as far off as it might seem.

In the past two years, a number of customer service calling center operators for hire, some [...]

Yahoo, Microsoft to Link IM Networks

Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.

The agreement brings actual federated IM to the industry after years of mostly talk about the prospect. During a press conference today, the [...]